Customer support that never sleeps
AI-powered chatbots that answer questions, qualify leads, book appointments, and handle support — 24/7, in English, Afrikaans, Zulu, and more. Integrated into your website, WhatsApp, or Facebook Messenger.
Smart conversations, real results
Not the annoying chatbots of 2018. These ones actually help.
Natural conversations that solve real problems
What you get
Every project includes the essentials, baked in.
AI-powered
Understands natural language, context, and intent. Handles complex questions, not just keyword matching.
Multilingual
English, Afrikaans, Zulu, Xhosa, Sotho — serve your customers in their language.
Multi-channel
Website widget, WhatsApp Business, Facebook Messenger, Instagram DMs — all from one brain.
24/7 availability
Never miss a lead or leave a customer waiting. Instant responses, any time, any day.
Lead qualification
Ask the right questions, score leads, and route hot prospects to your sales team immediately.
Human handover
Seamless escalation to a real person when the bot reaches its limits. No dead ends.
Our process
From first conversation to delivery — here's how we work.
Map conversations
We analyse your most common customer questions, support tickets, and sales conversations to design the chatbot's knowledge.
Deliverables
- FAQ analysis
- Conversation flow map
- Intent classification
- Handover triggers
Build & train
We build the bot, train it on your content, and fine-tune responses until they sound like your team — not a robot.
Deliverables
- Chatbot development
- Knowledge base training
- Response tuning
- Personality & tone setup
Integrate
Deploy to your chosen channels — website, WhatsApp, Messenger. Connect to your CRM and booking system.
Deliverables
- Channel integration
- CRM connection
- Booking system sync
- Widget customisation
Launch & learn
Go live with monitoring. The bot improves weekly based on real conversations and feedback.
Deliverables
- Live deployment
- Conversation analytics
- Weekly improvement reports
- Ongoing training
Built with modern technology
Industry-leading tools for reliability, performance, and security.
Packages
Straightforward pricing. No hidden fees.
FAQ Bot
From R8,000
Answer common questions automatically.
- Website chatbot widget
- Up to 50 FAQ answers
- Basic lead capture
- Business hours awareness
- Setup & training
- 3 months support
Smart Bot
From R18,000
AI-powered conversations across channels.
- Website + 1 messaging channel
- AI-powered responses (GPT-4)
- Lead qualification & scoring
- Appointment booking
- CRM integration
- Human handover
- Multilingual (2 languages)
- 6 months support & training
Enterprise Bot
Custom
Full-scale conversational AI.
- Everything in Smart Bot
- All messaging channels
- Unlimited languages
- Advanced analytics dashboard
- Custom API integrations
- A/B conversation testing
- Dedicated bot trainer
- 12 months SLA
Frequently asked questions
Will the chatbot sound robotic?+
No. We train it to match your brand voice — professional, friendly, casual, whatever fits. Modern AI chatbots sound natural and handle nuance well.
Can it handle WhatsApp?+
Yes. We integrate with the official WhatsApp Business API for reliable, scalable messaging. Your customers can reach you on the platform they already use daily.
What if the bot can't answer a question?+
It seamlessly hands over to a human agent with full context of the conversation. No frustrating dead ends for your customers.
How do you handle multiple languages?+
The bot auto-detects language and responds accordingly. We train it on South African English, Afrikaans, and any other languages you need.
Does it integrate with my existing systems?+
Yes. We connect to CRMs (HubSpot, Salesforce), booking systems (Calendly), help desks (Zendesk, Freshdesk), and custom APIs.
Ready to automate your customer conversations?
Let's build a chatbot that handles the repetitive questions so your team can focus on closing deals.